The product pictures are taken by our factory in person

Most of the hair accessories we wholesale in our store are handmade, so there may be some marks. They are not defective products. Please pay attention, dear customers

Most of the materials of the goods in our store are imported, and the quality of the goods is guaranteed

Wish all my dear friends a pleasant shopping experience and prosperous business!

If you need the same polka dot hair band, click on the picture above

1. Regarding the minimum batch size, is mixed batch supported? Is there any limit on the amount? How is the freight calculated?

All products can be purchased in the minimum quantity required online. Supports mixed batch, with a mixed batch amount of 200 yuan or 40 pieces, and no limit on the quantity. Supports two types of transactions: Alipay and direct bank transfer.

For each product, we have clearly stated the weight. Once the order is placed, the system will automatically calculate the weight, and the shipping fee will be generated based on the weight. The generated shipping fee is the cost of express delivery. If necessary

Send the logistics. Contact the customer service to modify the shipping fee. The logistics shipping fee is payable on delivery!

2. Are the listed products in stock? What if there's no stock?

All of our products are in stock for sale. The items available for purchase as shown on the page are all in stock. Please feel free to buy. Due to the wide variety of goods, the daily sales volume is relatively large, but some products are not available

We apologize for any out-of-stock situations caused by timely delisting. For individual out-of-stock items, we will mark them on the list. If there are a large number of out-of-stock varieties, we will contact you by phone or through Wangwang and handle the situation. If there is a shortage of stock and you need to notify me, please note "Out of stock, please do notify me!" in the order message.

 3. I have made the payment. When will the goods be dispatched and how long will it take to receive them?

Due to the large daily shipment volume, we will ship the goods in the order of your payment within 24 to 48 hours after your successful payment. The delivery time may vary depending on distance, weather conditions and the operation procedures of different Courier companies. Under normal circumstances, the goods will arrive in Jiangsu, Zhejiang and Shanghai within 1 to 2 days, in Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing and Tianjin within 2 to 3 days, and in other regions within 3 to 5 days. For remote areas, it takes 4 to 7 days. For out-of-province logistics, it usually takes 3 to 7 days! If you haven't received the item within the corresponding number of days, please contact our customer service. In case of any delay or loss of packages due to the peak season of online sales, a sudden increase in shipment volume, or the overloading of express delivery companies, we sincerely ask for your understanding. We will handle the situation properly.

4. I don't have Alipay. May I ask if there are any other ways to complete the transaction?

     We recommend using Alipay. The payment is secure and it is also convenient for future shopping. If it is really inconvenient, you can accept bank transfer. Before transferring the money, please place an order for the item and note that you need bank transfer. This will enable us to ship the goods you requested as soon as possible after receiving the payment. After the transfer, please contact us via Wangwang or mobile phone with your Alibaba account, the bank for the transfer and the amount. We will check the payment and verify that the goods are correct before arranging the shipment

5. What should I do if the received products have quality issues or are out of stock?

 a, if the goods are out of stock or have quality issues after receiving them, please contact our after-sales customer service within 48 hours. If there are quality problems, please take photos for us to confirm as soon as you receive the goods. You can contact us via Wangwang and send the pictures. We will provide you with a satisfactory solution. If the product is out of stock and has been marked as out of stock on the list, please contact our customer service to apply for a refund.

      PS: Return and exchange postage instructions (very important)

    1. In case of wrong or missed delivery, ---- : for wrong delivery, we will cover the postage for handling. For missed delivery, if the quantity is small or the product detail sheet indicates out-of-stock, the out-of-stock part will be processed as a "refund application". For a large number of missed deliveries, we will cover the postage and help you resend them!

    2. Product quality issues ---- Due to the particularity of wholesale, the quantity of goods is also relatively large. Under certain conditions, it is impossible for us to disassemble and inspect all the products as we do in Taobao retail. Although the manufacturer has strictly controlled the quality before shipping to us, it is normal for a few defective products to exist. However, if there is a quality issue with the product, we have the obligation to exchange it for the buyer. But the profit margin of our small-scale wholesale is relatively thin. Sometimes, the profit is even lower than the round-trip shipping cost. If we have to pay for the round-trip shipping cost of the exchange, not only will we not make a profit, but more often we will lose money. No one would do a business that loses money. I believe all business friends would agree with this So we generally adopt the following three methods for handling:

          The next purchase will be replenished (the replenished portion will not be included in the shipping fee).

          ② Refund 50% of the payment for the goods

          ③ Direct return or exchange (shipping cost borne by the buyer) 

 (Note: Doing business is never easy. Unless there are special circumstances, I recommend that you try to handle after-sales service in the first way.)

       3. Product damage issues ---- Damage is generally concentrated on plastic products. Due to the uneven quality of the current express delivery industry workers, violent throwing, trampling and other problems, no matter how good the packaging is, it is inevitable that damage will occur during transportation and delivery. Our after-sales service will handle it in accordance with category 2!

       In special circumstances, please contact us for consultation and handling! Our principle is to minimize losses for both sides and reduce unnecessary costs.

      4，退换货情况汇总---- 如果您对产品不满意，不喜欢，在没有使用过，不影响二次销售的情况下，均可以退换，运费自理！ 

    Returns and exchanges are not allowed under the following circumstances 

    The packaging of the returned products by A is damaged or incomplete, and the product accessories or relevant materials are incomplete.

    B Repairs or modifies without authorization;

    C was not used or stored in the normal way;

    Goods that have exceeded the after-sales service period.

    Seasonal products that are overdue will not be returned (such as summer fans, winter thermal patches, etc.).

    F 对于我公司已经下架的产品恕不退换。 

By placing an order, you are deemed to have agreed to the following terms 

(一) 金额满200元能混批，数量不限；单个产品按照网上最少起批量下单。

(2) Due to the large daily shipment volume, we will try to notify the out-of-stock products by phone. As the profit margin of the products is low, after receiving the goods, we will apply for a refund according to the out-of-stock products noted in the shipping list. No re-shipments will be made.

(三) 混批的时候可能会有漏发，如果收到货发现货物少于订货数量请及时联系我们。有效期为收到货后3天之内，超过限期不给予办理，确认 后我们第一时间补齐未发货款。

 (四) 如果无质量问题的产品收到后是不能退货的，质量问题我们承担退回运费，需要换货一律自行承担运费。

 (五) 缺货需要通知的，请在订单留言里面备注“缺货请一定通知我”！ 

 (六)  关于快递，没有备注的一律发本店默认快递，不到的联系客户发其他快递。发其他快递需要补差价。

        Regarding transportation, all logistics freight charges are collect on delivery. Logistics requires self-pickup. When purchasing the product, submit the order and contact customer service to modify the freight charge to 0. Unless otherwise specified, we will choose to save the buyer's shipping costs

All the logistics services are dedicated freight lines of the freight station. The logistics does not deliver goods to the door. This type of logistics, like the buses at the passenger transport center, directly reach two places, with one carrying people and the other transporting goods. Please make sure before purchasing

First, make sure there is such logistics nearby. Compared with large and well-known logistics companies, the freight charges of this type of logistics are relatively cheaper, but due to the large volume, the service quality is much worse. If the transportation is delayed due to logistics

We do not accept any requests for returns. If you can't accept it, you can communicate with us and choose the appropriate logistics. For those in Jiangsu, Zhejiang and Shanghai regions, you can also choose to send by express delivery. The cost is relatively high but delivery is possible

"Door-to-door.     

       The charges of various logistics companies are not standardized, and our estimates are not accurate. Therefore, we do not make any valuations and do not bear any costs in the logistics process. We strongly recommend that customers find the delivery location from Yiwu by themselves

Specialized logistics company. Yiwu has already become the most developed logistics center in the country. We hope that customers can provide a logistics company that satisfies them as much as possible. We are not engaged in the logistics industry and do not understand the unwritten rules of logistics.

Our experience in logistics matters is only for reference and we do not take responsibility for any "accidents" arising from logistics reasons. Comrades who are worried, please do not take pictures!!     

       If you have sent the goods by logistics and haven't received them within 7 days, please contact us definitely!