Yiwu Henglin Cultural Products Factory

 Company Mission: To provide buyers with high-quality products, excellent services and favorable prices.

2. Regarding payment: Our company strongly recommends that buyers use Alipay for payment. If the seller is online, please confirm the delivery method and payment method with the seller. If the seller is not online, please contact them by phone immediately

3. Regarding shipment: After placing an order, please contact us as soon as possible. We will ship the goods promptly once the payment is confirmed to have been received. The selection of the freight company is negotiated by both the buyer and the seller to ensure that the buyer can receive the goods as soon as possible.

4. Regarding the pictures: Due to the large number and variety of specifications in the product range, it is impossible to take pictures of each one. The pictures only show the shapes. The detailed specifications are all produced according to the standards or the customer's drawings.

Regarding returns and exchanges:

When there is a quality problem with the product, please contact the seller in time.

2. After confirming that the responsibility for quality issues lies with the seller, all goods will be returned or exchanged, and the seller will bear the round-trip shipping costs.

2. If the wrong goods are sent, they will all be returned or exchanged. The seller will bear the round-trip shipping costs.

After communication, the buyer can choose any way to return the goods to the seller or the seller can pick them up in person. The seller will refund or exchange the goods upon receipt.

Regarding transportation issues: The risk of loss during transportation is borne by the seller. The seller will refund the payment after confirming the loss of the goods with the post office or the express delivery company.

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